Getting Help for your VLE Account
New VLE account:
All learners are set up with a VLE account when they enrol with us. The account default log in is:
username: your first name.your surname
When you log in for the first time, you will be prompted to change the password to something more personal. If you are not sure how to create a safe password, try this password generator tool.
Forgot your username or password?
You can change your username or password by clicking 'Edit Profile' in the Settings box when you are logged in.
However, if you have forgotten your username or password, you can click the 'forgot username and/or password' on the log in page. The email reminder will be sent to the email address you gave us when you enrolled. (Staff reminders will be sent to their ECC email addresses only).
Any other queries:
If you need any further support with your VLE account, please contact: email@example.com
If you are a member of staff and require support with the VLE, please contact: firstname.lastname@example.org